GLBet takes the responsibility of protecting every user's privacy seriously. This policy clearly explains the types of data we collect, how it is used, and your rights as a user under Malaysian law.
Policy Contents
All data transmitted between your device and glbet servers is protected by 256-bit SSL TLS 1.3 encryption — the same technology used by leading financial institutions worldwide.
GLBet's privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as an individual are protected by law and we respect them.
GLBet has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
You have the right to access, correct, delete, and restrict the processing of your personal data at any time through your account settings or by contacting our team.
Your credit card and banking information is processed by PCI DSS-certified payment processors. GLBet does not store card numbers or sensitive banking details on our servers.
The glbet cybersecurity team monitors all account activity around the clock to detect and prevent any unauthorised access or suspicious activity.
This Privacy Policy explains how GLBet collects, uses, stores, and protects your personal data. By using the glbet platform, you agree to the practices described in this document. If you do not agree with any part of it, you are advised not to use our services.
GLBet only collects data necessary to operate our services safely and efficiently. We do not collect excessive or irrelevant data beyond the purposes of the services you use.
| Data Category | Example | Main Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, IC/passport number | Account verification & KYC compliance |
| Contact Data | Email address, phone number | Account & support communications |
| Financial Data | Bank details, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & fraud detection |
| Usage Data | Game history, preferences | Service improvements |
For the KYC (Know Your Customer) process, we may request supporting documents such as a copy of your ID, bank statement, or proof of address. All documents are handled with the highest level of security and accessed only by authorized personnel.
Every piece of data GLBet collects has a clear and legitimate purpose. We do not use your data for unrelated purposes without first obtaining your separate consent.
For marketing communications such as promotions and special offers, we will only contact you if you have given explicit consent during registration or subsequently through your account settings. You may withdraw this consent at any time.
GLBet uses server infrastructure hosted in certified data centres with strict physical and digital security standards. Your data is stored in encrypted databases with layered access controls, accessible only by authorised personnel with a legitimate need.
The technical security measures we employ include:
Retention Period: Your personal data is retained for as long as your account is active and for the period required by law after account closure — typically 7 years for financial records under Malaysian legal requirements. Data that is no longer needed is securely deleted using non-recoverable deletion methods.
While we take all reasonable precautions, no security system is entirely perfect. You are also responsible for keeping your login credentials secure. GLBet will never ask for your password via email, phone, or chat.
GLBet does not sell, rent, or share your personal data with third parties for marketing purposes. However, in the course of operating our services, there are limited situations where data may need to be shared with certain parties:
All third parties we work with are required to comply with data protection standards equivalent to or higher than our own, and are only permitted to use shared data for the specified purposes.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and GLBet's policy, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you. Requests can be submitted via your account settings or by emailing our support team.
If any of your personal data is inaccurate or out of date, you may request a correction at any time through your account profile settings.
You may request the deletion of your personal data, subject to legal retention obligations that may require us to keep certain records.
In certain circumstances, you may request that we limit how we process your data — for example, restricting its use to marketing purposes only.
You may request a copy of your data in a machine-readable format (such as CSV or JSON) for reuse on other platforms if desired.
You may object to the processing of your data for direct marketing purposes at any time. Your request will be processed within 14 business days.
The GLBet platform uses cookies and similar technologies to enhance the user experience, ensure the platform functions correctly and help us understand how users interact with our platform.
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect your experience on the glbet platform.
GLBet services are for individuals aged 18 and above only. We do not knowingly collect personal data from minors. If you believe your child or any minor has registered or used our platform, please contact us immediately so the account can be closed and the data deleted.
If we find that data has been collected from a minor, we will immediately delete that data and close the relevant account without delay.
GLBet reserves the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via email or in-platform notification at least 14 days before taking effect.
We encourage you to check this page periodically. The "Last Updated" date at the top of this document indicates when the policy was last modified. Continued use of the platform after the effective date of any changes constitutes acceptance of the latest version of this policy.
If you have any questions, concerns, or requests regarding your personal data or this privacy policy, you may reach us via:
For official requests relating to PDPA rights, please clearly state "PDPA Rights Request" along with your account number in your email subject line to expedite the process. We will process your request within 21 working days as required by law.
Our commitment is to address every privacy-related inquiry seriously and in a timely manner. Your privacy is not merely a legal obligation to us — it is a moral responsibility we uphold wholeheartedly.
With a robust privacy policy and internationally standard data protection, you can enjoy all GLBet games without worrying about the security of your personal information.